CONTACTCENTER WORLD AWARDS 2008

Retirado do site da Contactcenterworld.com:

BEST HELP DESK SOLUTION:
Best in Class Award to Numara Software.

BEST OUTSOURCING/TELESERVICES/BPO COMPANY:
Best in Class Award to Voxdata. Highly Commended Awards to Virtual-Agent Services.

BEST AFTER SALES SUPPORT:
Best in Class Award to Bowen & Groves.

BEST WORKFORCE MANAGEMENT SOLUTION:
Best in Class Award to IEX.

BEST NEW PRODUCT:
Best in Class Award to Numara Software.

BEST RECORDING/QUALITY MONITORING SOLUTION:
Highly Commended Award to NICE.

BEST CONTACT CENTER ANALYTICS SOLUTION:
Best in Class Award to NICE